ProCare dla HIAB

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Heavy duty care for your investment

Your EFFER or HIAB loader crane is the critical link in your business that takes the heavy load. With Hiab Procare™ your reliability will never be in question. Just as your customers rely on you, you can rely on Hiab to support your business moving forward building a solid reputation and profits.

Preventative maintenance is always the best way to guarantee optimal equipment performance and avoid unnecessary costs. Take the hassle out of service scheduling and concentrate on what your business does best. The ProCare™ Essential service always includes recommended yearly maintenance for both peace of mind and performance assurance.

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What’s always included?

Secured uptime with scheduled and preventive maintenance
Maintenance at one fixed cost
Reduced total cost of ownership and increased resale value
Professional technicians and original spare parts

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How will ProCare help my business and profitability?

Reliability is the key to successful business operations. Find out how a tailored service package can support your workforce to keep delivering, on time, and to maximum efficiency.

Multilevel offering

Create a Hiab ProCare™ service agreement that is perfectly tailored to your equipment and business needs. Guarantee the highest level of service and make the ownership of Hiab equipment seamless and integrated with your daily operations.

Our service team will create an inspection schedule including preventative maintenance and more that will let you rest easy.

Extended warranty

Extended warranty is an additional 1-year extension of our standard warranty. Once you have invested in high-performance equipment, you rely on its productivity and want to safeguard it from unexpected costly repairs and downtime.

Extended warranty includes:

Warranty coverage extension of the standard customer warranty period from 24 months up to 36 months. Maximum usage limitations apply (lifting cycles/platform changes/engine hours) as defined in the Service and warranty manuals and Operator’s manuals.
Unless specifically stated otherwise, the extended warranty is subject to the terms and conditions of the standard warranty given by Hiab (as set forth in the “Warranty Handbook”, “Service and warranty manual”, “Service manual” and/or “Preventive Maintenance manual” applicable to the equipment).
Extended warranty covers the repair or replacement necessary to correct defects in the materials or workmanship of products or parts manufactured or supplied by Hiab (or its authorized dealers) that appear under the conditions of normal operation and in proper use.
Extended warranty includes material and labour costs.

Essential

Service that keeps your HIAB loader crane in superb condition. Preventative yearly maintenance that removes the stress of unforeseen problems.

Planned maintenance includes:

Full preventative and planned maintenance programme in line with Hiab official guidelines
Lubrication of the crane
Operational checks and adjustments on the crane, adjustments on the control system
Replacement of filters
Top-up / replacement of hydraulic oil

Inspections always include:

Check of over 100 different checkpoints areas related to equipment performance, wear items and safety aspects, with overview provided on general equipment condition. Including legal certification if applicable.
Crane operation, functions, features and crane full range of motion
Visual inspection of safety devices, operator station, crane structure and hydraulic system
Condition checks on items such as slide pads, hoses and pipes, electronic components
Driver/supervisor debrief
Recommendations on required safety or productivity related actions/repair

Total Repair & Maintenance (R&M)

The complete service package for total peace of mind and quality assurance. Preventative services and early detection will keep your HIAB loader crane performing at an optimum level.

In addition to the extensive list below, in case repairs are required, Total R&M covers all critical components in the crane base, boom system and extensions, hydraulic and electronic components, stabilisers, and control system.

Wear and repair include:

Coverage of required repairs and all critical components
Condition checks and preventive replacements of wear items such as slide pads and hydraulic hoses
Servicing of crane accessories, hook, jib and hoist

Planned maintenance includes:

Full preventative and planned maintenance programme in line with Hiab official guidelines
Lubrication of the crane
Operational checks and adjustments on the crane, adjustments on the control system
Replacement of filters
Top-up / replacement of hydraulic oil

Inspections always include:

Check of over 100 different checkpoints areas related to equipment performance, wear items and safety aspects, with overview provided on general equipment condition. Including legal certification if applicable.
Crane operation, functions, features and crane full range of motion
Visual inspection of safety devices, operator station, crane structure and hydraulic system
Condition checks on wearing items
Driver/supervisor debrief
Recommendations on required safety or productivity related actions/repairs